CareUpdate - Automated Customer Updates for Auto Repair Shops
Keep customers informed without lifting a finger. CareUpdate automatically sends repair progress, approvals, and pickup notifications — so your team spends less time on the phone and more time fixing cars.
Want to see how it works? Learn how CareUpdate works ↓
Fewer calls, faster answers
Automatic text or email updates free up your front desk while keeping customers in the loop.
Always on schedule
Customers receive real-time notifications when jobs are approved, started, or finished.
Higher satisfaction
Transparency builds trust — and trust builds referrals.
Custom message timing
Choose when updates go out: by milestone, by time, or both.
Why repair shops rely on CareUpdate
Because nothing saves time like keeping customers informed automatically.
💬Automatic job updates
Customers receive progress, completion, and pickup messages automatically.
📱Text or email options
Send updates the way your customers prefer — SMS or email, fully branded.
🕒Real-time triggers
Link to your repair software or CRM for accurate timing and data.
⭐Boosts satisfaction
Customers love proactive communication — it drives higher review scores.
CareUpdate Handles:
Repair status • Job progress • Approvals • Completion alerts • Pickup reminders
All fully automated — no extra logins, no extra work.
Ready to free up your front desk?
Book a short demo and see how automated customer updates can transform your shop’s day.